Frequently Asked Questions
Everything you need to know about your bridal and occasion accessories.
When will my order ship?
Most of our handcrafted pieces ship within 3-5 business days. Please refer to the specific lead times listed on individual product pages for made-to-order items.
What is your return policy?
We accept returns on unworn, non-custom items within 14 days of delivery. Please note that for hygiene reasons, earrings are final sale.
Do you offer international shipping?
Yes, Untamed Petals ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Can I request a custom design?
We love creating unique pieces! Please contact our design team through the 'Custom Inquiry' form to discuss bespoke bridal accessories and veils.
How should I care for my Untamed Petals accessories?
To maintain their beauty, keep your pieces in their original packaging when not in use and avoid direct contact with hairspray, perfume, or water.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Shop Pay, which allow you to split your purchase into interest-free installments.